Business Coaching
You built this. Now let's make it run without you.
A 12-month operating system for founder-led businesses: a weekly rhythm, the numbers that matter, and work handed to the right people. It starts with 28 days you can measure.
Book a 15-minute callMark takes on five new clients at a time. Every session is with Mark, and your weekly slot is held for you.
Brands Mark has worked with
Cannes Lions Gold Lion
- Unilever
- BBC
- Domino's
- Allianz
- Foot Locker
- Village Roadshow Theme Parks
- Mirvac
- Ramsay Health
- Queensland Government
What you have at day 28
Four things you can check without us.
- +Your numbers: two weeks of real hours by task.
- +Your first win: one job off your plate, with the hours before and after.
- +Your weekly scorecard: three to five numbers, run at least twice.
- +Your plan: next quarter's priorities, what gets handed off, and what it's worth in your numbers.
Do your part, and if those aren't in place at day 28, you can stop there with nothing more to pay.
Where you might be right now
Sound familiar?
The business grew and your week didn't change. Every job still runs through you.
Quoting, admin or paperwork gets done at night.
Work waits because only you can do it or approve it.
There's no time for the work that grows the business.
Your week is decided by whoever calls first.
You've handed things off before and ended up taking them back.
There are no numbers to show whether any of it is improving.
How it works underneath
Plans stall when the person running the business is carrying too much and deciding on the run.
We work on how you decide, how you protect your week and how you hand things off, because that's what makes the changes last.
The year
Install your operating system.
Twelve months, sized to your business. For a solo operator or a founder with one VA, that means your weekly rhythm, a scorecard and the first handovers.
Month one: Foundation28
In 28 days we find where your hours actually go, take one job off your plate and measure the time it gives back, and build the plan for the next 90 days.
Months two to four: Ascend90
Ascend90 installs the operating system around you and the people you have, even if that's one VA: the weekly meeting, the scorecard, who owns what, and the first handovers.
Months five to twelve: advisory
Fortnightly advisory and quarterly reviews, so the system keeps running and the next quarter has a plan.
What happens in the first 28 days
Foundation28 is month one of your operating system.
Getting started
Your starting numbers, the three results we agree to test at day 28, and the five to seven tasks you'll log.
Week 1. Find the hours
Two weeks of real hours by task, on the Operator's Map.
Week 2. First win
One job off your plate, measured before and after. It's something you control: you stop it, batch it, template it, or hand it to someone who already knows how.
Week 3. Run the week
A weekly rhythm and the 3 to 5 numbers you check.
Week 4. Build the plan
Next quarter's priorities, what gets handed off, and what it's worth in your numbers.
It takes about three hours a week: one hour with Mark, and two putting it into practice. The more you put into the change, the better the result.
What you receive
In their own words
"He has experience asking the right questions to uncover what needs attention — in a way that's workable for busy people. We noticed improvements in productivity, delegation, and business culture within 14 days."
David James
Business client
Google review"I've spent thousands on other mentors over many years. I'd be hard pressed to suggest anyone better than Mark. The framework is perfectly suited to each individual — simple enough that nobody gets overwhelmed and quits."
Brett D. Scott
6-month client
Google reviewThe day-28 review
A straight recommendation, based on what the 28 days showed.
Before we start, we agree three results you'll be able to check at day 28. At the review we look at them together and you get one of four recommendations.
Continue now
The numbers and the plan are in place. Ascend90 starts from them.
Wait and look again
A few more weeks running the scorecard before the install begins.
Hold
Something outside the program needs to settle first.
Don't continue
If the program isn't the right fit, we'll say so.
If nothing changes
This is the real cost of the next 28 to 90 days staying the same.
- +Decisions keep backing up because too much still needs your input
- +The team keeps working hard, but key things still drift or double back
- +Meetings and follow-up keep growing because ownership is not clean enough
- +You stay too close to work you should be able to step back from
- +Nights and weekends keep going to work someone else could do
- +Another quarter passes with the same patterns wearing everyone down
Week four puts a number on it: what the plan is worth in your own unit, whether that's a job, a deal or a property.
Ascend90, months two to four
Ascend90 installs the system around you.
It starts from what you built in Foundation28: your logged hours, your first win, your scorecard and your plan. Nothing gets diagnosed twice. A planning workshop and 12 weekly sessions, with the people you have, even if that's one VA.
Your annual plan
Where the business is going, this year's target and this quarter's three priorities.
Weekly meeting
A short weekly rhythm that fits your business, whether that's a team meeting or you and your VA.
Scorecard
The numbers you check every week, with targets, so you can see the business without asking.
Who owns what
Every function listed with a name against it, and the decisions that no longer need you.
Handovers
The next jobs off your plate after your first win, each one measured.
Issues list
One live list that gets worked every week.
Next 90-day focus
What the following quarter needs, written down.
Your before and after
Hours a week, nights and weekends, and your numbers at day 84 against day 28.
Ascend90 follows the 28 days. It isn't sold as a first step, because it starts from the numbers and the plan those 28 days produce.
How to start
Three ways to start.
Recommended
The year
12 months. The 28 days, the 90-day install, then fortnightly advisory and quarterly reviews. Your slot and rate are locked.
Option two
Start with 28 days
Foundation28 on its own. Counts in full toward the year if you continue before Ascend90 ends.
Option three
Step by step
The 28 days, then Ascend90, then quarterly advisory. You decide at each stage whether to continue.
Mark takes on five new clients at a time. Every session is with Mark, and your weekly slot is held for you. Places go in the order people sign.
Who this is for
- +Founders and owners who do most of the work themselves, including work someone else could do
- +People working nights or weekends to keep up
- +Owners who know what a job or a deal is worth, but not where their week goes
- +Founders who have tried to hand things off and ended up taking them back
- +Solo operators, a founder with a VA, or a small team
Who this is not for
- −Wanting someone else to fix it
- −Wanting a tool or an automation built
- −Needing therapy, or an emergency rescue of the business
- −Not being willing to log hours for two weeks
- −Not being willing to stop or hand off anything
How engagement works
This is how the work begins.
01
A 15-minute call
A short conversation about which jobs keep landing on you, what they cost, and whether there is a real fit.
02
Choose how to start
The year, the 28 days on their own, or step by step. We agree your starting numbers and the three results we'll test at day 28.
03
The 28 days
Find the hours, take the first win, run the week, and build the plan.
04
The day-28 review
We check the three results together. Inside the year, Ascend90 starts from your plan. Do your part, and if the four things aren't in place, you can stop there with nothing more to pay.
Common questions
What is the first win?+
One job that comes off your plate in week two. It has to be something you control: you stop it, batch it, template it, or hand it to someone who already knows how. We measure the hours it takes before and after, from your own time log.
How much of my time does it take?+
One hour a week with Mark, and about two hours a week putting it into practice. The two hours cover your daily log (ten minutes a day for the first two weeks), the change you make in week two, and your weekly planning block from week three.
I'm already flat out. How do I fit this in?+
That's who it's built for. The first win gives hours back in week two, and we measure them.
What happens in the 15-minute call?+
We talk about which jobs keep landing on you, what they cost, and whether the year or the 28 days is the right place to start.
What if I start with the 28 days and want to keep going?+
What you paid for the 28 days counts in full toward the year if you continue before Ascend90 ends.
Can I skip Foundation28 and start with Ascend90?+
No. The 28 days produce the numbers and the plan Ascend90 starts from. If you already know you want the whole thing, take the year. The 28 days are its first month.
Will this fix everything in 28 days?+
No. You get one measured result, your real numbers and a plan. The system gets installed over the following 90 days.
Do you build systems or automations for me?+
No. Mark coaches you and the people you have. Mapping a process and deciding what gets automated is Ascend90 work. Where you need a bookkeeper, an accountant or a developer, we'll point you to one.
Is this consulting?+
No. We don't do the work for you, and we don't hand you a report. You make the changes, with Mark alongside.
What if my numbers are rough?+
Bring what you have. Before we start we'll ask for 6 to 12 months of basics from your records: how many jobs or deals a month, and revenue a month. The two-week log gives us the rest.
How do I know if now is the right time?+
If the same jobs keep landing on you, you can name what they cost, and you'll give it ten minutes a day for two weeks, now is a good time.
Why Tamim490
A method built from 45+ years of combined real-world experience.
Mark brings 25+ years inside business leadership, operations, and strategic execution. He understands what happens when growth starts to outrun structure and too much stays with the founder.
Caren brings 20+ years in the clinical space as a nurse, with deep experience in health, wellness, and addiction-related recovery support. That wider lens matters because business strain is never purely structural.
The aim is a business that's easier to lead, easier to hand over, and able to grow without the founder carrying so much of the weight.
Track record
Brands Mark has worked with
75 brands across 25+ years in strategy, leadership and delivery roles, from global brands to local councils.
Cannes Lions
Gold Lion winner
Earphone Bully
- Unilever
- BBC
- Domino's
- Foot Locker
- Allianz
- Village Roadshow Theme Parks
- Mirvac
- Stockland
- Ramsay Health
- Tourism and Events Queensland
- Queensland Government
- Brisbane City Council
And more
Consumer, retail and services
- Streets
- Lifebuoy
- Lux
- Super Retail Group
- Supercheap Auto
- Snooze
- Zarraffa's Coffee
- Parmalat
- Colorado
- Mathers
- Williams
- Baccarat
- The Custom Chef
- Cosmetics Fragrance Direct
- Home Fresh Organics
- Earphone Bully
- Kickstash
- Nimble
- Split Easy
- Aus Law Concierge
Tourism, entertainment and sport
- Tourism Tropical North Queensland
- Destination Gold Coast
- Dreamworld
- The Star Gold Coast
- HarbourTown
- Surfing Australia
- The Princess Theatre
Finance, super and insurance
- BT Financial
- QSuper
- Sunsuper
- LGIA Super
- BUSSQ
- CUA
- RACQ
Property, industry and automotive
- Hastings Deering
- Volvo Trucks Australia
- Isuzu UTE Australia
- Hyundai Construction Equipment
- Daifuku
- Iron Mountain
Health, care and community
- Queensland X-Ray
- UnitingCare Queensland
- Blue Care
- Endeavour Foundation
- RSPCA Queensland
- G8 Education
- Centre for Indigenous Policy
- Reef Restoration and Adaptation Program
Government and education
- Queensland Treasury
- Ipswich City Council
- Ergon Energy
- Queensland Resources Council
- The University of Queensland
- The University of Western Australia
- QTAC
Total Uniform Solutions group
- Total Uniform Solutions
- HygiMed
- Tura Sports
- Bruxy
- TechTemp
- OMGOz
- Display Pacifica
- Qwoto
Client perspective
After years and thousands spent on other mentors.
"I've worked with Mark for the past 6 months and in that time I've personally grown. His ability to dial in and communicate effectively — to help me understand what I need to do — has been incredible. The framework is perfectly suited to each individual, whether you're structured or unstructured. Mark doesn't leave anything to guesswork. Nothing is left to chance. After many years and thousands spent on other mentors, I'd be hard pressed to suggest anyone better."
Brett D. Scott
6-month client
Google reviewStart with a 15-minute call
Start with a short, honest conversation.
We will look at which jobs keep landing on you, what they cost, and whether the year or the 28 days is the right place to start. If neither fits, we will say so.
Book a 15-minute callIf it's not right for you, we'll say so. No pressure either way.